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Cross Petroleum Service
 
P.O. Box 1388
56 Hwy 16
Glendive, Montana 59330
406-377-8325
(fx) 406-377-6315
 
P.O. Box 1078
1818 Minnesota Ave
Billings, MT 59103
406-252-5519
(fx) 406-252-2163
 
P.O. Box 727
901 3rd NE
Sidney, MT 59270
406-433-4376
(fx) 406-433-5928
 
 
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About Us
MISSION STATEMENT FOR CROSS PETROLEUM SERVICES
 
The people of Cross Petroleum Service are dedicated to providing the highest quality petroleum products and related services to our customers.
 
  • We will strive to provide distinctive products and services benefits above competitive levels while maintaining competitive processes
  • We will strive to develop and satisfied customer at the end of every transaction.
  • We will strive to under our customer’s business, speak his or her language and learn about his or her need, goals and objective.
  • We will seek long term customer and supplier relationships based on mutually agreed to requirement and characterized by trust and understanding.
  • We will complete dedication to safety in work place, responsible protection of the environment, and adherence to the highest ethical standard
 
VISION STATEMENT FOR CROSS PETROLEUM SERVICE
 
  • The people of Cross Petroleum Services will be an industry leader in Health, Safety and Environmental Performance.
  • We will maintain our commitment to total customer satisfaction and our image in the marketplace as a “Proffered Supplier of Quality Lubricants, Fuels and related services”.
  • We will supply superior products, services, and technology that competitively meet customer requirements every time.
  • We will provide equal opportunity that attracts and retains a highly skilled and motivated work force.
  • We will continue to provide World Class Products and Services by building on our strengths and petroleum technology.
  • We will continue developing supplier relationships for goods and services such that we become the Preferred Customer to our Suppliers.
 
QUALITY PLAN FOR CROSS PETROLEUM SERVICE
 
Management, Leadership and Commitment
  • Quality start at the top. Cross Petroleum Services’ products and services can be no better than the quality of direction and leadership provide.
Quality Steering Team
  • Cross Petroleum Services’ team provides a structure to guide our continuous Quality Improvement Process
Education
  • Cross Petroleum Services’ recognizes that next to our customers, our employees are our most valuable assets. We are committed to providing our Employee with the knowledge and skills required to be the best industry.
Prevention
  • All work is a process. The effectiveness of our work determines our ability to meet the needs of our people that serve them.
Measurement and Evaluation
  • To realize our vision of being recognized by our customers and suppliers as the best Petroleum Jobber ship in the industry, we must be able to measure and evaluated our work processes. Only by measuring both the expectations and specific work process can we meet our customer’s requirements the first time, every time.
Cost of Quality
  • By calculating and tracking the real cost of quality in the profitable manner. By reducing our cost quality, we will improve our bottom line and be able to continue meeting the need of our customer and our people who serve them.
Problem Solving and Corrective Action
  • Problems turn into solutions when people use appropriate problem solving tool. We are committed to finding improvement opportunities and turning them into bottom line gains for our customers and Cross Petroleum Service.
Supplier Relations
  • We recognize that our suppliers, when made an integral part of our quality process, can expand Cross Petroleum Service’s capabilities to foster the innovation, creativity and resource fullness needed to be the best.
Customer Satisfaction
  • The Customer is King!
  • Good Enough is no longer Good Enough!
  • We can be assured of our customer’s satisfaction by –
    1. Determining what our customer wants
    2. Acting on what our customer tell us and
    3. Doing it quicker faster and better than
 
 
 
 
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